An Introduction to Social Accountability: Why is it important and how can we improve it?
Social accountability refers to the extent and capacity of citizens to hold the state and service providers accountable and make them...
This toolbox gives activists, advocates and development practitioners some critical and tested concepts, strategies, and processes that can enrich your advocacy campaigns and social accountability initiatives. It includes:
Introductory concepts such as the human rights-based approach, social accountability, and the right to information
Planning and monitoring tools such as outcome harvesting, outcome mapping, the service assessment diamond, the advocacy canvas, and corresponding tools to strengthen your advocacy planning
Potential strategies for your advocacy campaign, including a set of cards and more detailed articles on (social) media advocacy, influencers, and legal advocacy
Potential processes for your social accountability initiative such as facility audits, social audits, public hearings, community score cards, and citizen report cards
The toolbox, a collaborative project between Welthungerhilfe and the Civil Society Academy, has been financially supported by the German Ministry for Economic Development and Cooperation.