Service Description

Many national and local NGOs operate without coherent HR and people development systems, limiting organisational performance and sustainability. - We support donors, networks, and lead organisations in strengthening NGOs through the creation of strategic, organisation-wide HR systems. - Our approach moves organisations from informal and fragmented practices to clear, structured people systems aligned with organisational strategy and impact. - It is designed for scale, simplicity, and values-driven work—without requiring dedicated HR departments. - Strategic HR becomes enabling infrastructure, not administrative overhead. Our Offer: From No System to a Strategic HR System 1. Strategic HR Design Linked to Organisational Strategy We design clear and adaptable strategic HR frameworks that translate organisational strategy into people priorities, roles, and capabilities. This creates alignment between mission, staff development, and organisational performance. 2. Organisation-Wide Performance Management Systems We support NGOs in establishing practical, organisation-wide performance management systems. These include structured onboarding, role clarity, regular performance conversations, and annual performance reviews that strengthen accountability and effectiveness. 3. Leadership Development & Feedback as Organisational Capabilities We strengthen leadership functions by embedding leadership development and structured feedback within the HR system. This builds consistent leadership practice, improves decision-making, and supports healthier organisational cultures. 4. Systematic Capacity Building & Talent Pathways We support organisations in moving from ad-hoc training to systematic capacity building through skills mapping, learning pathways, and intentional talent development and integration. 5. AI-Supported HR Platform for Scale and Sustainability An AI-supported platform provides practical templates, workflows, and tools that make strategic HR feasible at scale. It reduces administrative burden, supports consistency across organisations, and enables continuous learning and adaptation. Please email us for an intro session: rishi@civilsocietyacademy.de