In-Person 4-day Trainings Africa
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Individual Support
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outstanding Facilitation
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tested, Impactful content
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Participants score > 9 out of 10
16
Sessions
training for
four days
time for self-reflection
Global
peer Group
ends with
certificate
best
facilitators
1.5 Hours
each Session
Starts at
€ 350 for National NGOs
Training Fee
International NGOs and Affiliated
EUR 360 p.P*
National NGOs from any country
EUR 180 p.P*
* MODE OF PAYMENT: Pay online or through direct bank transfer | DISCOUNTS: 10% off for groups of 3 or more, 20% off for Early Bird registration | Read: Terms & Conditions
The Live-Online Training includes
12 hours of training, split into four days into eight sessions | All training material | Impact Training Certificate.
Leadership &
Team Management
for NGOs
Become An Empathetic Leader and Empower Your Team
Strong leadership and effective team management are essential for NGOs to deliver impact, navigate complexity and build resilient organisations. Leadership in civil society is not only about strategies and results, but about how people are led — with clarity, empathy, values and responsibility. Good leadership strengthens organisational performance and supports staff motivation, wellbeing and professional growth.
This training is one of our most established and successful formats. We have been developing and facilitating it for almost a decade, working with NGOs and social enterprises worldwide. Thousands of participants have taken part, valuing its practical relevance, reflective depth and direct applicability to their leadership roles.
This course is designed for current and emerging leaders in NGOs and social enterprises, including directors, programme and project managers, team leaders and department heads.
Participants gain practical leadership and management tools, strengthen coaching and performance management skills, and develop greater self-awareness — enabling them to lead teams more effectively and sustainably.
What this training is about
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Leadership values, vision and self-leadership
Participants reflect on their personal values, leadership style and talents, and explore self-leadership as the foundation of effective leadership – recognising that the most important leadership tool is oneself. -
Leading and managing teams effectively
The training addresses how to build trust, foster team spirit, manage conflicts and guide teams through different phases of group development, combining people-orientation with task clarity. -
Performance management and motivation
Participants work with practical tools for staff performance management, explore different ways of managing people (e.g. by example, delegation and objectives), and learn how to motivate individuals and teams. -
Coaching skills for leaders
A strong focus is placed on coaching as a leadership skill, including introduction to the GROW model, coaching simulations and peer practice to strengthen everyday leadership conversations. -
Reflection, habits and practical application
Through self-assessment tools, values exercises, reflection sessions and peer exchange, participants develop sustainable leadership habits and concrete action plans they can apply directly in their organisations.
Advocacy
Become An Empathetic Leader and Empower Your Team
Many NGOs recognise the importance of effective project management in achieving sustainable social impact, yet struggle to translate plans into well-implemented and measurable results. Increasing complexity, donor requirements, and the need for adaptive management demand strong project cycle management skills. This training equips NGO practitioners with practical concepts, tools, and methods to design, implement, monitor, and adapt projects confidently across the entire project cycle, from idea to evaluation
This course is designed for professionals from international and national NGOs who work on designing and managing projects and want to sharpen their project management practice. It is well suited for those looking to deliver clearer results, respond better to complexity, and strengthen impact in their day-to-day management.
What this training is about
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Project Design and Planning
Learn how to design robust projects using stakeholder analysis, problem and solution trees, logical frameworks, indicators, and means of verification to ensure clarity, relevance, and feasibility from the outset. -
Theory of Change and Results Thinking
Develop and apply Theory of Change and results chains to clearly link activities, outputs, outcomes, and impact, strengthening strategic thinking and results-based project design. -
Monitoring, Evaluation and Learning (MEL)
Gain practical skills to track progress, measure results, manage risks, and design monitoring and evaluation systems, including the introduction to MIS tools that support learning and adaptation. -
Managing Teams and People in Projects
Strengthen your ability to lead and manage project teams through effective decision-making, delegation, and team development, supported by simulations and practical exercises. -
Project Integration and Adaptive Management
Understand how projects connect to wider organisational strategies and systems, enabling better alignment, sustainability, and adaptive management across the full project cycle.
ONline Facilitation and Presentation
Effective online facilitation and presentation skills are essential for civil society organisations working across geographies, cultures, and time zones. This training equips social sector professionals with practical methods and digital tools to design and facilitate engaging, inclusive, and results-oriented online meetings, workshops, and trainings. Participants strengthen their confidence in leading virtual spaces, overcoming common barriers to digital engagement, and ensuring meaningful participation—whether in fully remote or hybrid settings
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This course is designed for professionals from international and national non-profit and civil society organisations who regularly facilitate or contribute to online meetings, workshops, trainings, and collaborative processes across regions and teams.
What this training is about
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Planning and designing virtual workshops and trainings:
Learn how to structure online sessions from objectives to agenda design, using tools such as Zoom and collaborative platforms like MIRO to support different learning styles and group sizes.
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Facilitation standards and methods for virtual spaces:
Apply facilitation principles and interactive methods (e.g. breakouts, polls, visual facilitation, and group work) to create engaging, inclusive, and participatory online environments.
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Managing the online training cycle:
Practise planning, delivering, adapting, and reflecting on online trainings, including preparation, real-time facilitation, and follow-up to ensure learning outcomes are achieved.
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Using digital collaboration tools effectively:
Gain hands-on experience with tools such as MIRO, Zoom, and other online facilitation platforms to support co-creation, group discussions, documentation, and visual thinking.
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Integrating artificial intelligence into online facilitation:
Explore how tools such as ChatGPT can support meeting summaries, documentation, ideation processes, agenda design, and creative group work before, during, and after online sessions.
Your Facilitators
Rishi Meena
Rishi is a social impact strategy and development professional with 14+ years of experience in institution development and project management across livelihoods, climate, health, and nutrition. He specializes in building agile teams, fostering innovation, and driving collaborations. He has worked in strategy and program management at TRI, as Scaling Coordinator at Welthungerhilfe, and as an Executive at PRADAN. His expertise includes project management, organizational strategy, IT-based systems, and stakeholder engagement. At CSA International, he leverages design thinking, digital transformation, and social innovation to create impactful learning programs. Rishi holds a management degree from FMS Delhi and a B.Tech from MNNIT Allahabad.
TRANG NGUYEN
Trang Nguyen holds a degree in Social Sciences and has worked with governmental and non-governmental organisations in India, Vietnam, and Germany — including GIGA Hamburg, GIZ, and Welthungerhilfe. Since joining CSA in 2015, she has moved from marketing and communications into facilitation, mentoring, and coaching, with a focus on resource mobilisation, communication, innovation, and social entrepreneurship. In 2018, she co-developed CSA’s first fundraising and resource mobilisation curriculum, which has since reached hundreds of participants across Asia and Africa. Since 2019, Trang has played a key role in leading innovation processes and training workshops at CSA International. A creative and forward-thinking professional, she thrives on learning, sharing, and connecting.
In 2020, she became a professionally trained Life and Leadership Coach, further expanding her ability to support individuals and teams on their growth journeys.